🔧 Plumbing · Free Templates

Plumbing Invoice Reminder Text Message Templates

Q: What should a plumbing invoice reminder say?

Keep it short: the customer's name, the job reference or date, the amount owed, and a direct payment link. A friendly first reminder should not feel like a threat. Something like: 'Hi [Name], just a reminder that invoice #[X] for [job] for [amount] is due — here's the payment link: [link]. Thanks, [Your name]' covers everything needed.

The short answer: Send the invoice the same day as the job with a payment link. If unpaid after 7 days, a single polite reminder text resolves most outstanding invoices within 48 hours. Templates below — most late payers simply forgot, not deliberately delayed.

By OnToolsAI · Updated March 24, 2026 · 5 min read

78%

of overdue invoices paid within 48 hours of one polite reminder

2×

longer to get paid when no reminder is sent

SMS

is the fastest channel — most messages read within 3 minutes

Invoice reminder templates

First reminder — 7 days after the job (friendly)

Template 1 — Friendly first reminder

Hi [Name], [Your name] from [Business]. Just a quick reminder that invoice #[X] for the [job] on [date] for [amount] is due. Here's the payment link if it's handy: [link]. No rush, just wanted to make sure you had it. Thanks — [Your name]

✓ Keep it warm — most customers just forgot

Second reminder — 14 days overdue (more direct)

Template 2 — Second reminder, more direct

Hi [Name], [Your name] from [Business]. Following up on invoice #[X] for [amount] which was due on [date]. Could you let me know when you're able to get that across? Payment link: [link]. Thanks — [Your name]

✓ Direct but still professional — not aggressive

Third reminder — 21+ days overdue (formal)

Template 3 — Final reminder before formal action

Hi [Name], this is a final reminder that invoice #[X] for [amount] from [Business] remains unpaid and is now [X] days overdue. Please arrange payment via [link] or contact me to discuss. If I don't hear from you by [date], I'll need to pursue this formally. — [Your name]

✓ Only use after two unanswered reminders

💡 Include a payment link every time. The single biggest reason invoices go unpaid is friction — the customer meant to pay but couldn't find the bank details. A direct payment link in every message removes that friction entirely.

Write your plumbing invoice reminder now

OnToolsAI writes a polite, professional invoice reminder for your exact situation — ready to send in 30 seconds.

Generate mine free → ontoolsai.com

How should a plumber chase an unpaid invoice?

By text, politely, with the invoice amount and a payment link included. Most late-paying customers simply forgot. A short, friendly reminder resolves the majority of overdue invoices within 48 hours. Keep the tone warm on the first reminder, more direct on the second, and formal only if still unpaid after two weeks.

How long should a plumber wait before chasing an invoice?

For residential jobs, send the invoice the same day and follow up if unpaid after 7 days. For commercial contracts, follow your agreed payment terms then remind at 3 days overdue. The longer you wait to chase, the harder it becomes to collect.

What should a plumbing invoice reminder say?

Keep it short: customer name, job reference or date, amount owed, and a direct payment link. A friendly first reminder should not feel like a threat. Most overdue invoices are resolved by the first message.