Privacy Policy

Last updated: March 30, 2026

OnToolsAI ("we", "our", or "us") is operated by OnToolsAI, based in Toronto, Ontario, Canada. This Privacy Policy explains how we collect, use, and protect information when you use our website and application at ontoolsai.com.

By using OnToolsAI, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

• Email address — when you voluntarily provide it to claim bonus messages or subscribe to our mailing list.
• Usage data — message count and plan status, stored locally on your device via localStorage. We do not store this on our servers.
• Payment information — handled entirely by Lemon Squeezy. We never see or store your card details.
• Trade information — the trade category you select (e.g. HVAC, cleaning), stored locally and optionally sent to our email platform when you subscribe.
• Message content — the text you enter into the tool fields is sent to our API to generate a message. We do not store or log this content beyond the current session.

2. How We Use Your Information

• To generate AI-powered messages on your behalf
• To send you useful tips and product updates if you subscribed
• To improve the product based on usage patterns
• To process payments via Lemon Squeezy

3. Data Storage and Third Parties

We use the following third-party services:

• Anthropic — powers our AI message generation. Your message inputs are processed by Anthropic's API. See Anthropic's Privacy Policy.
• Lemon Squeezy — handles all payment processing. See Lemon Squeezy's Privacy Policy.
• Klaviyo — manages our email list if you opt in. See Klaviyo's Privacy Policy.
• Netlify — hosts our website and functions. See Netlify's Privacy Policy.

4. PIPEDA Compliance (Canada)

As a Canadian business, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent and request deletion of your data

To exercise any of these rights, contact us at hello@ontoolsai.com.

5. CASL Compliance (Canada)

We comply with Canada's Anti-Spam Legislation (CASL). We only send commercial electronic messages to people who have provided express or implied consent. Every email we send includes an unsubscribe link. You can opt out at any time.

6. Cookies

We use localStorage (not cookies) to store your preferences and usage data locally on your device. No tracking cookies are set by OnToolsAI. See our Cookie Policy for full details.

7. Data Retention

Email addresses are retained in our mailing list until you unsubscribe. Local data (usage count, plan status) is stored on your device and can be cleared by clearing your browser storage.

8. Children's Privacy

OnToolsAI is not intended for use by anyone under 16 years of age. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date. Continued use of the service after changes constitutes acceptance.

10. Contact

For any privacy-related questions, contact us at:
hello@ontoolsai.com
17 Anndale Drive, Toronto, Ontario, Canada